Shipping & Returns

Shipping: Please enjoy free shipping on all orders over $250.

Tracking information is sent via email when your order is shipped.

Orders within the continental US can take between 3-6 days for delivery once shipped.

Orders outside of the US may take between 7-14 days for delivery once shipped.

Returns: Our top priority is your satisfaction. At Port Royal, we offer a 30-day return guarantee. All orders can be returned within 30 days for a full refund if you are not completely satisfied before installation or use.

Hair must be returned in its original packaging, exactly as it was shipped to you. It should not be combed, washed, brushed, cut, worn, colored, or altered in any way.

Please reach out to our customer care team for assistance.